Legal
Privacy Policy
Effective date: 1 May 2026
This Privacy Policy explains how Dance United Ltd, trading as InBetween ("InBetween", "we", "us", "our"), collects and uses your personal data when you use the InBetween mobile application and related services (the "Service"). It is written to comply with the UK GDPR and the EU GDPR.
InBetween is in private beta. We process real personal data, including audio recordings of lessons. Please read this policy carefully.
1. Who is responsible for your data
Dance United Ltd is the data controller for the personal data described in this policy.
- Company number: 16555204
- Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Privacy contact: hello@useinbetween.com
We have not appointed a Data Protection Officer (we are not required to). For any privacy question or request, contact us at the address above.
2. The data we collect
Account and profile data you give us
- Full name, email address, and password (stored only as a secure hash — we never see your password).
- Your role (student or coach), dance style, and the studio you train or teach at.
- Onboarding preferences: how many private lessons you take per month and how often you train solo.
Content you create or that is created about you in the Service
- Focus points, lesson notes, takeaways, practice sessions, and attendance.
- Audio recordings of lessons and voice notes (typically recorded by coaches), and the transcriptions generated from them.
Technical and usage data
- A push-notification token (so we can send you reminders and updates), and basic device and app information needed to run and secure the Service.
Communications
- Messages you send us (e.g. support emails) and, if you joined our waitlist, the email address you provided.
We do not intentionally collect special-category data (such as health data). Please do not include unnecessary sensitive information in notes or recordings.
3. How we use your data, and our lawful bases
| What we use it for | Lawful basis (UK/EU GDPR) |
|---|---|
| Create and run your account; provide the core Service (focus points, transcriptions, summaries) | Performance of a contract (Art. 6(1)(b)) |
| Transcribe and analyse lesson audio to generate focus points and summaries | Performance of a contract (Art. 6(1)(b)) |
| Send you reminders and service notifications | Performance of a contract / our legitimate interests (Art. 6(1)(b)/(f)) |
| Keep the Service secure, prevent abuse, debug, and improve it | Our legitimate interests in running a safe, working Service (Art. 6(1)(f)) |
| Respond to your messages and requests | Our legitimate interests / contract |
| Comply with legal obligations | Legal obligation (Art. 6(1)(c)) |
| Waitlist emails | Consent (Art. 6(1)(a)), which you can withdraw at any time |
Where we rely on legitimate interests, we have considered your rights and freedoms; you can object at any time (see section 8).
4. Audio recordings — who is responsible for what
Coaches use the Service to record audio of lessons and notes. Responsibility is shared as follows:
- The coach decides who and what to record and is responsible for having the consent of the people captured in a recording (including, for a child, their parent or guardian), as set out in our Terms of Service.
- We (InBetween) are responsible for processing and securely storing those recordings and the resulting transcriptions, and for the integrity and confidentiality of that data once it is in the Service. Access to transcriptions is restricted to InBetween's systems and the relevant account(s); we do not sell this data or use it for advertising.
If you have been recorded and have questions or want a recording reviewed or deleted, contact the coach who recorded you and/or us at hello@useinbetween.com.
5. AI processing
To turn audio into transcriptions and focus points, we share the relevant content with AI and transcription providers acting as our processors (see section 6). These providers handle the content only to perform that task for us, under contract. We use their services through their business/API offerings and do not permit them to use your content for their own purposes; for details of how each provider handles data, please see that provider's own terms and privacy policy. AI-generated transcriptions and summaries can contain mistakes and should not be treated as definitive.
6. Who we share data with (our processors)
We do not sell your personal data. We share it only with service providers who process it on our behalf, under contract, to run the Service:
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Authentication, database, and file storage (your account data, notes, recordings, transcriptions) | EU — Ireland (eu-west-1) |
| Anthropic | AI analysis of notes/transcriptions to generate focus points and summaries | United States |
| OpenAI | Speech-to-text transcription | United States |
| AssemblyAI | Speech-to-text transcription | United States |
| Expo (Expo / EAS) | Delivery of push notifications | United States |
| Resend | Transactional emails (account confirmation, password reset) and waitlist emails | United States |
| Vercel | Website hosting, plus privacy-friendly analytics and performance monitoring for our website | United States |
| Meta Platforms | Advertising measurement on our website (Meta Pixel) | United States |
| Apple, Google | App distribution | United States |
We may also disclose data if required by law, to protect our rights, or in connection with a corporate transaction (e.g. a merger), in which case we will tell you.
7. International transfers
Your account data and files are hosted in the EU (Ireland). Some of our providers (notably our AI, transcription, notification, email, analytics, and advertising providers) are based in the United States, so some data is transferred outside the UK/EEA. Where we make such transfers, we put appropriate safeguards in place, such as the UK International Data Transfer Agreement / Addendum and the EU Standard Contractual Clauses, or we rely on an applicable adequacy decision. You can ask us for more detail about these safeguards.
8. Your rights
Under the UK and EU GDPR you have the right to:
- access the personal data we hold about you;
- rectify inaccurate or incomplete data;
- erase your data ("right to be forgotten");
- restrict or object to certain processing (including processing based on legitimate interests);
- data portability (receive your data in a portable format);
- withdraw consent at any time where we rely on consent (e.g. waitlist emails);
- not be subject to solely automated decisions with legal or similarly significant effects (we do not make such decisions).
To exercise any of these rights, email hello@useinbetween.com. We will respond within one month. You will not normally have to pay a fee.
You also have the right to complain to a data protection authority. In the UK this is the Information Commissioner's Office (ICO) — ico.org.uk. In the EU/EEA you can complain to your local supervisory authority.
9. How long we keep your data
- We keep your account and content for as long as your account is active.
- If you delete your account, we delete your personal data within 30 days, and remove it from routine backups within 90 days, except where we must keep certain information to comply with the law.
- As this is a private beta, all beta data may be deleted when the beta ends. We will give reasonable notice before doing so.
You can ask us to delete your data sooner at any time (section 8).
10. Security
We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and restricting access to transcriptions to our systems. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the relevant authority of a personal-data breach where the law requires.
11. Children
The Service is for users aged 13 and over. If you are under the age of digital consent in your country (13 in the UK; 13–16 in the EU/EEA depending on the country), you may only use the Service with the consent of a parent or guardian. If you believe a child has provided us with personal data without the required consent, contact us at hello@useinbetween.com and we will delete it.
Coaches who record children in lessons are responsible for obtaining parental/guardian consent (see section 4 and the Terms).
12. Cookies and our website
Our app does not use advertising or tracking cookies.
Our website (useinbetween.com), where you join the waitlist, uses a few additional services:
- essential cookies needed to run the site, and Resend to manage waitlist sign-ups and emails;
- Vercel Web Analytics and Vercel Speed Insights — privacy-friendly, cookieless analytics that measure traffic and page performance without tracking you across other sites;
- the Meta Pixel, which uses cookies to measure visits and waitlist sign-ups so we can understand and improve our advertising on Meta platforms (Facebook and Instagram).
You can opt out of advertising cookies at any time through your browser settings or your Meta ad preferences.
13. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you (for example, in the app or by email). The "Effective date" at the top shows when this version took effect.
14. Contact us
For any question or request about your privacy, or to exercise your rights, email hello@useinbetween.com.
Dance United Ltd, trading as InBetween. Company number 16555204. Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.